Shipping Policy

Effective Date: 2026

At Inside Outside Gear, we work with a network of trusted manufacturers, distributors, and fulfillment partners to bring you a wide selection of outdoor gear, camping equipment, tactical products, and recreational items. Because many products ship directly from our suppliers, shipping times and methods may vary depending on the item(s) you purchase.

Order Processing

Most orders are processed within 1–3 business days after payment is received.

Some products, including oversized items, freight shipments, custom-order products, or supplier-specific items, may require additional processing time. If processing is expected to exceed the estimated timeframe shown on the product page, we'll notify you as soon as possible.

Orders are processed Monday through Friday, excluding weekends and major holidays.

Shipping Methods

We ship using a variety of trusted carriers, including but not limited to:

USPS
UPS
FedEx
DHL
Regional carriers
Freight carriers (for oversized products)

The shipping method used depends on the supplier, product, destination, and package size.

Split Shipments

Many of our products ship directly from different suppliers.

If your order contains multiple items, they may:

Ship separately
Arrive on different dates
Include separate tracking numbers

This is normal and helps us deliver products as quickly as possible.

Shipping Rates

Shipping rates are calculated during checkout based on:

Product(s) ordered
Supplier shipping method
Package size and weight
Delivery destination

Some products qualify for free shipping, while others may have flat-rate or carrier-calculated shipping charges.

Alaska & Hawaii

Many of our products qualify for shipping within the contiguous United States.

However, certain suppliers cannot ship to Alaska or Hawaii, or additional shipping charges may apply.

If an item cannot be shipped to your location, we'll notify you before processing your order.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active after shipment.

Shipping Delays

While we strive to meet all estimated delivery times, shipping delays can occasionally occur due to circumstances outside our control, including:

Severe weather
Natural disasters
Carrier delays
Public emergencies
High shipping volumes
Holidays

We appreciate your patience and will work with both you and our suppliers to resolve shipping issues as quickly as possible.

Lost or Destroyed Packages

If carrier tracking confirms your package has been lost or destroyed during transit, please contact us.

Once verified, we'll work with the supplier to provide either:

A replacement shipment, or
A full refund

Approved refunds are generally processed within 3 business days. Depending on your bank or payment provider, it may take an additional 3–10 business days for the funds to appear in your account.

Incorrect Shipping Address

Please verify your shipping address carefully before completing your purchase.

If you entered an incorrect address:

Contact us immediately.
Address changes or cancellations cannot be guaranteed once an order has been submitted.
Once an order has shipped, address corrections are subject to the carrier's policies.

If a shipment is returned because of an incorrect address:

Additional shipping charges may apply to resend the order.
Return shipping costs and applicable restocking fees may be deducted from any approved refund.

Customers are responsible for losses resulting from incorrect shipping information.